In the past 20 years that we’ve been training and coaching NLP we have met, helped, trained and shared with many thousands of people all over the world. One common theme that we’ve seen is that people often expect an instant result by implementing one tool, or going to one training, or reading one book. (more…)
A few days ago Emma received a call from her son Andrew’s school. Lately Andrew had been getting into trouble with various teachers for his attitude. When Emma talked to him about this behaviour, he muttered something under his breath and rolled his eyes – apparently letting her know that he will always be smarter than she. With no straight answers from Andrew, Emma paid her son’s teachers a visit.
It turns out that Andrew was disrupting class, yet not taking the blame for the disruptions. Some of these disruptions were distracting other students, making jokes when the teachers asked questions, being the ‘class clown’ and using sarcastic remarks with the teachers. When the teachers tried to discuss this with him, Andrew was either simply silent or he blamed other people for his outbursts. (more…)
A few weeks ago we met Emma. Her boss is Eric and he is sometimes challenging to work for. When he has life under control, he is actually a reasonable boss and friendly guy. For the past couple of months Eric’s boss has been on family leave and is expected back in about six weeks. Having to do his own job plus his bosses has proven to be difficult and challenging to Eric.
A few weeks into his bosses absence, he found himself getting short tempered, angry and abrupt. He often raises his voice to his employees at work and he knows that his wife and two children are getting the worst of him. When he gets home his temper flairs even more. To his way of thinking, he has been working hard all day, when he gets home he shouldn’t have to continue working. While he hasn’t been physically abusive toward his family, his words, attitude and overall demeanor toward them are damaging. (more…)
Many things in life were putting pressure on Emma. Her husband just changed jobs and was spending less and less time with her, but is excelling in his new role. Their 9 year old son was getting in trouble at school, her bosses boss was away and this lead to more pressure on her immediate boss and subsequently Emma. Her boss often raised his voice and was very stern with her and he constantly was adding to her workload to offset his own. This added work saw Emma making simple mistakes, and she thought other people in the company were also putting pressure on her to hold her weight in the team.
While she knew she had the capacity and capability, the stress was starting to take its toll. Emma was getting headaches and feeling very overwhelmed – so she did what Emma does with stress… she put her head down and waited it out. (more…)
How do you handle stressful conditions? What happens when you are in an argument? How about when things are not going your way? Does you communication style change?
For a lot of people, when they are feeling under pressure their style of communication changes to reflect various patterns in life. For some, this can be useful and for others this can be very damaging. Over the next few weeks I am going to be investigating these different communication styles, strategies for improvement and simply ways to detect your own stress coping style. (more…)
Have you ever had ‘one of those days’? I have one or two every now and then. They are far from my favourite thing. Yet, being the human that I am… I can step up and say I have them.
Frustration, sadness, anger, depression… and people look at me like “What?? You??” when I say that I too have days (and sometimes days upon days) of these moods. Sure. Why not. Last time I checked, I’m still human. (more…)